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The what, the why and the how

It feels appropriate to start our blog with some understanding as to what we do, why we offer it and how we deliver our service.

Thrive Safe is based on the borders of Essex and Suffolk, but covers the whole of the country, through a mixture of online, telephone and face-to-face contact. We are focused on creating bespoke packages to ensure that we can tailor our services in a way that meets the requirements of those who need our support. Our service provision is business-to-business (organisations and education sectors included) but with an ability to provide some 1:1 self-help and signposting within the packages built.

We are flexible, pragmatic and solution focused with the ultimate purpose of wanting to help people feel safe. This concept of safety is not just about a physical element of safety, but about security in our lives including having emotional stability. Safety and stability includes feeling supported and safe in the workplace or education setting when our mental health is not at it’s best.

We know that exposure to abuse, stress and trauma can significantly impact mental health. We also know that unmanaged mental health needs can have adverse effects on our physical health. Mental and physical health decline can, and will, impact our ability to perform at work, or in education, if the right support and understanding is not in place. It is vital that we appreciate and understand that no one is immune to this. Yet, for so long this topic has still been quite ‘taboo’ and this really must change.

Founder and Director Emma Swan built the company after working in a mixture of roles that identified key themes that needed resolving when considering the impact of the exposure to abuse, stress, and trauma.

One key area that continued to present was that so many people within our communities are still unaware of how common domestic and sexual violence is, how this form of trauma, amongst others, can impact wellbeing and just how many people have some form of mental health need.

When supporting survivors, Emma had direct experience of workplaces and education providers not knowing how to respond to survivors of abuse and the associated presenting health needs, which often led to further harm being caused. Whether intentional or not, this harm would have been avoidable if the workplace had better understood what the person had experienced and how this was affecting them.

These direct support roles also provided conversations with numerous survivors expressing that they didn’t feel able to tell their workplace or education provider about what was happening. This reluctance to ask for support and explain their wellbeing needs was for a mixture of reasons. However, most were either due to them not knowing how work/education providers would respond and the associated fear that they would be treated negatively, or because they had already seen others experience negative consequences of speaking about their mental health needs. This combination of scenarios ultimately made them feel unable to speak up.

In the last 2 years there has been an increased pressure on everyone with the recent pandemic – these pressures have been across a variety of areas of our personal and professional lives that has ultimately led to figures suggesting that 60% of adults and 68% of children have felt their mental health has declined since the beginning of the pandemic[1].

There are plenty more statistics available around the prevalence of abuse and how common mental health needs are, and there is a lot of training around what mental health or domestic and sexual abuse is, but we need to work more holistically in our response to individuals in front of us.

Providing these figures or facts alone does not help people understand how to improve their own wellbeing management; nor does this educate on the simple soft skills that can help people in their response, or provision of support, to the people around them with presenting needs.

The response to support people does not always have to be at an individual level but could start by a company simply starting to share information about wellbeing management, creating an environment where conversations about wellbeing needs are not avoided. Starting important conversation can create spaces for people to speak up when they need to as they feel there is less of a stigma against them.

Bespoke packages are how we feel these changes can best be improved. We want to ensure that we can use our knowledge and experience of working in different sectors, both in positions of conducting research and through direct support roles with people who have been through trauma, to help workplaces and education providers to understand the benefits of working with their staff or students to help them retain their position and help them flourish.

We do this in a variety of ways including:

· Working with our client to understand their primary concern or desired outcome

· Looking at gaps in current support provisions including understanding policies and workplace strategy

· Building on existing support mechanisms and strengths

· Exploring proactive measures to improve staff wellbeing and performance

· Providing information through webinars or workshops on a variety of topics including domestic abuse, sexual violence, harmful sexual behaviours, professional boundaries in the workplace, individual needs, understanding self-care and wellbeing management, building resilience and stress management and more…

· Offering 1:1 support sessions for managers or employees who want to discuss webinar/workshop content further or to explore their own wellbeing needs. This 1:1 support can include information on how to access services for further guidance, developing their own coping strategies and as a space to access confidential* support

Our bespoke approach to service delivery focuses on ensuring that any size company/organisation/education provider feels able to access our services as we want to make sure we can help as many people as possible. We don’t expect a small business to want or need the same services as large organisations or companies. Our pragmatic methods mean that we can work with our customers in a way that builds a response that allows us to commit to resolving their own individualised identified needs and brings improved outcomes for them and their staff. We tailor our service offering to bring the best outcomes in the most efficient way.

If your business, organisation, or education provider does not have a proactive and supportive approach to managing wellbeing and you want support to know how to improve your methods - please contact us via email at to explore how we can help you.


*DISCLAIMER: Any support offered by Thrive Safe falls under safeguarding guidance that we remain confidential unless we have a concern that someone is at risk of imminent harm or if a young person or vulnerable adult is at risk. Please feel free to request our safeguarding policy for further information on our confidentiality boundaries.

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